Write a letter of complaint about some faulty product you bought

By Jennifer LeClaire If damaged or defective parts and products are covered by manufacturer's warranty, return them immediately to the manufacturer.

Write a letter of complaint about some faulty product you bought

This tech complaint letter serves as a final demand for computer repair. Downloads are subject to this site's term of use. This complaint concerns the computer I bought from your company on May 1, I purchased the Laptop from your company website, and my confirmation number is TS The computer was purchased new and factory sealed.

I have included a receipt listing the features and protection guaranteed by your company. Among them is a warranty on the all the parts and labor.

Since my second week of using this laptop, the OS has repeatedly crashed. I have downloaded no additional software nor adapted the OS in any way.

write a letter of complaint about some faulty product you bought

I have also noticed that the fan runs constantly because the laptop is consistently creating a lot of heat-to the point that it does not function, or else functions very slowly. I have called your customer service line half a dozen times in the last few weeks and they have been aggressively unhelpful.

They have refused to honor the terms of the warranty, claiming that the fan is doing what it should and that computers sometimes run a little hot from overuse.

However, I am using my computer a moderate amount: I have consulted with my attorney and she believes that we can win this case should it ever go to court. I am also prepared to write a negative review and post it to every computer forum and website I can find.

I would like to offer you an alternative to covering legal fees and bad publicity: I just want a laptop that functions as advertised. Thank you for your time.

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I look forward to hearing from you soon.This letter is regarding the [complaint/claim/letter] you [sent/submitted] on [some date].

Before even attempting to explain the reasons leading to this unintended mistake, I would like to sincerely apologize to you for any inconvenience this may have caused. The supplier can take into account how much time has passed since you bought the product, the type of product and the expected life of the product.

Loss of value If a product has a major failure but you choose to keep it, you can still ask the supplier for a partial refund for the loss in value.

GUIDELINES

Some complaints are pretty simple and you can get them across easily, but others may involve a long history of problems that have led up to the moment you decided to write your strongly worded letter.

How to Write a Product Complaint Letter. From time to time, you will find that you are dissatisfied with a product that you have purchased. If the product is faulty, you want to let the company know about the problem.

write a letter of complaint about some faulty product you bought

One way to express your dissatisfaction is to write a product complaint letter. If damaged or defective parts and products are covered by manufacturer's warranty, return them immediately to the manufacturer.

Provide notice of the problem by e-mail and then follow up with a. Here is a band 8 IELTS letter sample submitted by one of our students.

Send us your writing samples for a free band score estimate or get a detailed analysis of your writing for a fee.. You have bought a new laptop computer and in a few days of purchase discovered a major flaw.

How to write Product Complaint Letter - Sample & Template